Privacy Policy

Information you provide to us

Personal information you may provide to us through the Service or otherwise includes:

• Contact data, such as your first and last name, salutation, email address, billing and mailing addresses, professional title and company name, and phone number.
• Profile data, such as the username and password that you may set to establish an online account on the Service, interests, preferences, "memories" extracted or updated from interactions (e.g., preferences, goals, past actions) and any other information that you add to your account profile.
• Communications data based on our exchanges with you, including when you contact us through the Service, social media, or otherwise.
• Transactional data, such as information relating to or needed to complete your orders on or through the Service, including order numbers and transaction history.
• Marketing data, such as your preferences for receiving our marketing communications and details about your engagement with them.
• Inputs, prompts, and user-generated content data, such as photos, images, music, videos, comments, questions, messages, works of authorship, and other content or information that you upload/use as an input or prompt to generate, transmit, or otherwise make available on the Service, as well as associated metadata. This may include information you provide about your preferences, goals, and interactions that our AI memory system processes and stores.
• Payment data needed to complete transactions is collected and processed directly by our payment processors, such as Stripe and Chargebee.
• Other data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

Third-party sources

We may combine personal information we receive from you with personal information falling within one of the categories identified above that we obtain from other sources, such as:

• Public sources, such as government agencies, public records, social media platforms, and other publicly available sources.
• Data providers, such as information services and data licensors.
• Customers.
• Service providers that provide services on our behalf or help us operate the Service or our business.
• Business transaction partners. We may receive personal information in connection with an actual or prospective business transaction.
• Third-party services, such as social media services, that you use to log into, or otherwise link to, your Service account.

Automatic data collection

We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, our communications and other online services, such as:

• Device data, such as your computer or mobile device's operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers, language settings, mobile device carrier, radio/network information (e.g., Wi-Fi, LTE, 3G), and general location information.
• Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, navigation paths, and whether you have opened our emails.
• Precise geolocation data when you authorize the Service to access your device's location.
• Communication interaction data such as your interactions with our email, text or other communications.

Cookies and other technologies

Some of the automatic collection described above is facilitated by the following technologies:

• Cookies, which are small text files that websites store on user devices.
• Local storage technologies, like HTML5, that provide cookie-equivalent functionality.
• Web beacons, also known as pixel tags or clear GIFs.
• Session-replay technologies, such as those provided by Microsoft Clarity.
• Chat and other artificial intelligence ("AI") technologies, such as those provided by OpenAI and Anthropic.

Other Uses

• Service improvement and analytics: To analyze usage and improve our business.
• Marketing and advertising: For direct marketing and interest-based advertising.
• Compliance and protection: To comply with laws, protect rights, and prevent fraud.

Access or update your information

You may review and update certain account information by logging into your account.

Opt-out of AI Training

You have the right to opt out of having your personal information used to train our AI models.

1. For registered users: Settings > Privacy Controls > AI Training
2. Submit request: Email contact@aristralabs.com with subject "AI Training Opt-Out Request"

Other Choices

• Opt-out of communications: Unsubscribe via email footer.
• Cookies: Manage via browser settings.
• Advertising choices: Use browser settings or industry opt-out tools.
• Global Privacy Control (GPC): We honor GPC signals.

California Residents (CCPA/CPRA)

• Right to Know
• Right to Delete
• Right to Correct
• Right to Opt-Out of Sale or Sharing
• Right to Limit Use of Sensitive Personal Information
• Right to Non-Discrimination

EU & UK Residents (GDPR)

• Right of access
• Right to rectification
• Right to erasure
• Right to restriction of processing
• Right to data portability
• Right to object